Cisco customer contact solutions ordering guide

Cisco Unified Intelligence Center Cisco Unified ICM Enterprise Cisco Unified IP  Cisco Customer Contact Solutions. Cisco Unified Communications Services Ordering Guide. Customer  This data sheet describes the benefits, specifications, and ordering information for the Cisco Business Edition 6000 Solutions. ▫ Questions/Comments on the Customer Collaboration Upgrade Offer? Send an email to: ccbu-pricing@cisco. Specializing in Cisco Voice, Video and Core Communications. 0 compatible with UCCX 8. The promotion can be used to migrate customers to the latest on-premises and cloud solutions, displace competitors' products, sell video, and take the lead in midmarket. ▫ Partners. BRKCCT-2056. 27 May 2014 If you want to automatically call your customers at the completion of online transactions to thank them for their order, ask a few survey questions and post the results back to your CRM, we do that. Agent. com/c/en/us/solutions/collateral/ collaboration/cloud-collaboration/guide-c07-736636. Page 1 of 26. Network Design. . cisco. 22 Jan 2011 2010 Cisco and/or its affiliates. Network Topology. First bookmarked by paulblakie on September 4, 2013. We Do Network Discoveries Partners. License. This document describes the pricing, licensing structure, and ordering processes for Cisco Customer Care Solutions, including Cisco Unified Customer Voice Portal (CVP), Unified Contact Center Express (CCX), Unified Contact Center Enterprise (CCE), and  Jun 9, 2009 For further information regarding Unified CVP reporting server licenses, consult the Cisco Customer Contact Solutions Ordering Guide, available through appropriate Cisco Partner login authentication at http://www. ▫ Cisco Unified Communications Essential Operate Service  64302,4 ORDERING INFORMATION. Care Solutions. Customer Journey . any Cisco CaM,. The added benefit is streamlined order fulfillment, allowing the full bill of materials to be purchased directly through Cisco from a standardized global  This document is For Cisco Internal Use Only. Our products in the Cisco SolutionsPlus Program complement and augment Cisco's advanced  As of 10th February 2017, all your favorite Imagicle apps can be ordered via Cisco GPL through the Solutions Plus program. Notes. Cloudlink for Cisco makes it easy for you to connect, communicate and collaborate with team members. Recording customer conversations in contact centers and back offices is crucial for meeting regulatory and compliance requirements, for reducing overall financial risk or for   Veeam Availability on Cisco UCS is a reference architecture allowing customers and partners to create a pre-validated, easy-to-deploy solution that combines Veeam The Veeam Availability Solution for Cisco UCS simplifies the ordering and deployment of a joint Cisco and Veeam solution by packaging Cisco UCS with  This data sheet describes the benefits, specifications, and ordering information for the Cisco Business Edition 6000 Solutions. It is also  We do Voice & Video. With these tools your small or  A-SPK Ordering Guide: http://www. Ordering Guide Cisco Unified Contact Center Express Workforce and Quality Management Cisco Unified Contact Center Enterprise Cisco Packaged Contact Center Enterprise Cisco Unified Customer Voice Portal Cisco Finesse Cisco Unified Intelligence Center Cisco SocialMiner. Configuration. x Solution Reference Network Design (SRND), http://WWW. Recording customer conversations in contact centers and back offices is crucial for meeting regulatory and compliance requirements, for reducing overall financial risk or for  Respond fast to changing business demands with FlexPod Converged Infrastructure solutions. 3 Jan 2012 Cisco Documentation, Cisco Customer Contact Solutions Ordering Guide, http://www. In summary, DPS automates inbound, outbound and web initiated phone calls to any phone through a suite of  How ZOOM International provides Call Recording solutions for Compliance, Dispute Resolution and Quality Management in Contact Centers. Solution Component. Cisco Unified Communications System Cisco Solution Reference Network Design (SRND) Guides Cisco Collaboration. Take a free trial today. Attendant, Hospitality Pack in addition to Call Accounting & Billing, Advanced Directory Services and Fax Server already available on Cisco GPL S+ since February 2012. pdf. Solutions Plus program can  Laura Uminski, director of the Tri-County Crisis Stabilization Center, explains that For more information or to make a referral, call the crisis center at From Medley Centre to community center: What do the people of Irondequoit want? Conduent Inc. With Cisco Unified Workspace Licensing, your organization can flexibly meet business needs  Aruba, a Hewlett Packard Enterprise company enterprise wireless LAN solutions empower a new generation of mobile users who rely on their devices for every. A-WX Ordering Upon receipt of the provisioning email, on the requested start date, the Partner or Customer contact MUST click the “Set Up Your Service” button immediately. com/en/US/docs/Voice ip comm/cust contact/contact center/customer Voice portal/srnd/8 Cisco Documentation, Cisco Unified Contact Center  22 May 2014 Welcome to the Cisco Unified Communications Contact Center Technical Information Site 1-1. Cisco Unified Intelligence Center. Cisco Documentation, Cisco ACE 4700 Series Appliance Server Load-Balancing Configuration Guide,  Our Customer Contact solutions—cloud contact center, global transport and routing services and Contact Center Managed Services—can help you plan, build and Our Cisco®-powered, cloud-based customer contact solutions give you the agility of an operating expense spending model and the control and security you  2 May 2011 Ordering Guide for Cisco Customer Contact Solutions. Services solutions. October 2011 includes brief overviews, important features, technical specifications, part numbers, and ordering information for many service, or solution is right for your customer. premium voice, video, messaging, instant messaging and presence, conferencing, video conferencing, contact center services, mobility capabilities, and more. solutions ordering Guide located on the Cisco internal tsBU Website. If the customer desires a different type of credential, please contact Identiv directly. Our Customer Contact solutions—cloud contact center, global transport and routing services and Contact Center Managed Services—can help you plan, build and Our Cisco®-powered, cloud-based customer contact solutions give you the agility of an operating expense spending model and the control and security you  Today's customers are omnichannel, and they want easy, connected service experiences through self-service or contact center agents. html. Esna Cloudlink for Cisco is a unique collaboration solution that integrates Cisco messaging and Jabber collaboration tools inside the business applications you use every day to get work done. Cisco Unified Contact Center Express. x Solution Reference Network Designs (SRND) Real-Time Cisco Customer Contact Solutions Ordering Guide. This easy-to-deploy and easy-to-use customer interaction solution supports up to 400 agents and is designed for  Cisco SolutionsPlus is a reselling program that places a select set of “Cisco Compatible” products on the Cisco Systems price list, enabling customers to order these products directly from Cisco sales teams and channel partners. 1 . html#~7  Recommended Reading and Resources Cisco Documentation, Cisco Unified Customer Voice Portal (CVP) 8. Solution Reference. Cisco Consumer Products now guides customers to the channel it determines will suit them best, on the basis of segment-specific hypotheses generated by the . March 13, 2012. Ordering Guides. Ordering Guide. Bucher + Suter's solutions are Cisco powered  This document is Cisco Public Information. Proactive Smart Call Home capability alerts customers and Cisco TAC to potential problems. Cisco Customer. Cisco Customer Contact Solutions. ICPAM Ordering Steps. 28 Sep 2017 Cisco Customer Care Solutions Ordering Guide. Cisco Finesse. 4. com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1844/CCBU_ordering_guide. The Service Cloud is a call center management solution, built on a SaaS model, that empowers your company to manage customer service in the cloud. com. This guide will help you: ○ Understand Cisco ASA with FirePOWER Services security products and service offers. Solutions + Application Suite. com/web/partners/downloads/sell/technology/storage/unifiedcomm/contactsolution_og. Optional. Cisco SocialMiner. Center. Get the Ordering Guide. This data sheet describes the benefits, specifications, and ordering information for the Cisco Business Edition 6000 Solutions. com/web/ partners/downloads/sell/technology/storage/unifiedcomm/contactsolution_og. The Critical Path to Customer Interaction Network 2-5 . , is in the midst of  22 Mar 2012 Calabrio recording applications for Cisco MediaSense drive value for Cisco enterprise and contact center customers by increasing the ease-of-use and The SolutionsPlus agreement between Calabrio and Cisco allows Cisco customers to order one integrated solution through Cisco and work with  24 Feb 2016 Deliver omnichannel customer experience across channels with consistency and context to your customers while lowering costs with Cisco® Unified Contact Center Express (Unified CCX). Cisco SocialMiner its written that SocialMiner is available for both Unified CCX and Unified CCE customers or as a standalone offer. com/web/partners/sell/technology/ipc/uc_tech_readiness. Cisco and eGain, Gartner MQ leaders in contact center infrastructure and web customer service applications respectively, are delivering a world-class solution to address this fast-growth  Hi Ammara,. Sep 28, 2017 Cisco Customer Care Solutions Ordering Guide. System. Imagicle. Cisco Public. Diagrams. Bucher + Suter's solutions are Cisco powered  May 27, 2014 If you want to automatically call your customers at the completion of online transactions to thank them for their order, ask a few survey questions and post the results back to your CRM, we do that. Page 1 of 70. Cisco Unified Contact Center Express promotional bundles are available when ordering BE6000 License . Contact Us. Based on your post at - Re: Social Miner 9. aM, or se or partner initiate Cisco telePresence meetings using a telephone keypad. Cisco Unified Workspace Licensing (UWL) provides popular Cisco collaboration applications and services in a cost-effective, simple package. Cisco Customer Care Solutions. Cisco  May 22, 2014 Welcome to the Cisco Unified Communications Contact Center Technical Information Site 1-1. Solutions Plus program can  Cisco SolutionsPlus is a program that delivers a one-stop ordering experience for Cisco's customers, channel partners, and sales teams for selected third-party products Customers and partners can order Bucher + Suter's out-of-the-box CRM integration directly from Cisco. Refer to the CCBU ordering guide for more details on entitlements. com/go/ucservices or contact your local Cisco account representative or local authorized Cisco partner. Cisco Lead: Contact Ed Higgins (edhiggin@cisco. ○ Understand specific Cisco ASA with FirePOWER Services Global Price List (GPL) offers and identify the correct ordering SKUs for your customers' needs. We enable partners to offer a complete solution set of network, security and communications solutions. An overview of many Cisco products, services, and solutions for every part of your business. For more information about Cisco® Unified Communications Services, visit www. October 2009. In summary, DPS automates inbound, outbound and web initiated phone calls to any phone through a suite of  portfolio for a wide variety of opportunities. Ordering Guide Cisco Unified Contact Center Express Cisco Unified Contact Center Enterprise Cisco Packaged Contact Center Enterprise Cisco Unified Customer Voice Portal Cisco Finesse Cisco SocialMiner. With these tools your small or  A-SPK Ordering Guide: http://www. 100 included. png. Registration and Booking Details. Cisco Packaged Contact Center Enterprise. With Cloudlink for Cisco  To examine the links between customer service and loyalty, the Customer Contact Council, a division of the Corporate Executive Board, conducted a study of . It includes soft clients, applications server software, and licensing on a per-user basis. 70  and forms that help ensure the final customer telePresence experience is kept intact. Call accounting & billing – IP Fax Server – Directory. Cisco and eGain, Gartner MQ leaders in contact center infrastructure and web customer service applications respectively, are delivering a world-class solution to address this fast -growth  This document is Cisco Public Information. In addition, Cisco has hinted at a new Flex model of licensing to be released at some point in 2018. All rights reserved. System Release. © 2017 Cisco  Ordering Guide. Note: Identiv offers a number of credentials not currently on the Cisco solutions plus price list, including a credential for both logical and physical access, created through a cloud based service. Cisco Unified Contact Center Enterprise. Contact. Customers who want to purchase the Imagicle Solutions Plus Application Suite under the Cisco. Version 1. , the former business services division of Xerox Corp. 25 Apr 2017 Collaboration Update presented at Washington DC Tech Day 2017. after scheduling, the meeting information appears . With these tools your small or  Veeam Availability on Cisco UCS is a reference architecture allowing customers and partners to create a pre-validated, easy-to-deploy solution that combines Veeam The Veeam Availability Solution for Cisco UCS simplifies the ordering and deployment of a joint Cisco and Veeam solution by packaging Cisco UCS with  How ZOOM International provides Call Recording solutions for Compliance, Dispute Resolution and Quality Management in Contact Centers. This document describes the pricing, licensing structure, and ordering processes for Cisco Customer Care Solutions, including Cisco Unified Customer Voice Portal (CVP), Unified Contact Center Express (CCX), Unified Contact Center Enterprise (CCE), and  9 Jun 2009 For further information regarding Unified CVP reporting server licenses, consult the Cisco Customer Contact Solutions Ordering Guide, available through appropriate Cisco Partner login authentication at http://www. Command Files. Accelerate deployment, reduce cost and deliver greater IT value. Cisco Unified Customer Voice Portal. Cisco Unified Intelligence Center Cisco Unified ICM Enterprise Cisco Unified IP  1 Oct 2007 August 12, 2015. Pricing subject to change. 29 Jun 2017 Ulysses recently received a patent for its “Overlay Modeling” software system, which is the foundation for its contact center customer service, sales, and . 5? When referred to the latest Cisco Customer Contact Solutions Ordering Guide section 8. Cisco Product Quick. Cisco Confidential/Proprietary?—Pricing for illustration purposes only. Network, Security and Communication Specialists. The value for Cisco and their partners is that it gives them high-quality, well-integrated and complete “applications solutions” to complete their UC and contact center portfolio. CM_Logo_Vector_150. 9. ▫ Cisco Unified Communications Software Subscription (UCSS). With Cloudlink for Cisco  To examine the links between customer service and loyalty, the Customer Contact Council, a division of the Corporate Executive Board, conducted a study of . Reference Guide. Call accounting & billing – IP Fax Server – Directory. Cisco Collaboration Ordering Guides - Cisco Systems. Page 1 of 17. com/c/en/us/solutions/collateral/collaboration/cloud-collaboration/guide-c07-736636. ○ Make sure that the right  Cisco Unified Workforce Optimization Call Recording and Quality Management is a recording, compliance, and evaluation solution for agent performance and customer data to recordings for easy search and retrieval The ability to control recording for manual start, pause, resume and add metadata through Cisco Agent  Esna Cloudlink for Cisco is a unique collaboration solution that integrates Cisco messaging and Jabber collaboration tools inside the business applications you use every day to get work done. This document is Cisco Public Information. http://www. © 2017 Cisco  Respond fast to changing business demands with FlexPod Converged Infrastructure solutions. • Offers vary by region; please see the Collaborate Now Ordering Guide for  Huawei's CC Solution: End-to-end, cloud platform offers online customer and marketing services with multimedia channels for voice, email, and social media. February, 2010 Ordering Guide For More Information For further information, questions and comments please email the appropriate contact from the list below: Cisco? Unified  2017 Cisco and/or its affiliates. The implication is that this new model will make it easier for customers to alternate between Cisco contact center solutions like Unified Contact Center Enterprise (UCCE), UCCX, Packaged Contact Center Enterprise (PCCE),  the readers installed. Context Service. com) from Cisco Advanced Services for Cisco-lead Services Offerings (Medium to XL Sales Play: Giving the customer bundled options that range from total Cisco AS support for Day 0 support, and in addition give them the option of bundled solutions like 2011 Cisco and/or its affiliates. Cisco WebEx Ordering Guide for select WebEx Services If you are unsure which offer makes the most sense for your customer, please contact your Cisco account representative to discuss the  The Service Cloud is a call center management solution, built on a SaaS model, that empowers your company to manage customer service in the cloud. Cisco SolutionsPlus is a program that delivers a one-stop ordering experience for Cisco's customers, channel partners, and sales teams for selected third-party products Customers and partners can order Bucher + Suter's out-of-the-box CRM integration directly from Cisco. chosen solution for companies who desire enthusiastic, empathetic representatives who maximize order size and resolve customer concerns in one call. Ordering Guide: Cisco IOS Software Images  Today's customers are omnichannel, and they want easy, connected service experiences through self-service or contact center agents. Cisco Consumer Products now guides customers to the channel it determines will suit them best, on the basis of segment-specific hypotheses generated by the  Scope: This guide describes a simple, common process for ordering BE6000 solutions directly from Cisco, or through a